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New steps were introduced, and we observed fewer instances of steps being marked as “very difficult” or “not completed”, but also fewer responses. (n = 20) https://images.squarespace-cdn.com/content/v1/5bd742890b77bd97ad8956f7/1557425913578-J1YC2G79ENH4KNH55FF0/Copy+of+2020+Q1+Docs+Product+Improvements.png MongoDB - Documentation UX Research - Survey results on the original version of GSwA page (i.e. before any updates). Many users completed only the first two steps of the tutorial. For many users, the last two steps were either not completed or determined to be “very difficult”. (n = 57) https://images.squarespace-cdn.com/content/v1/5bd742890b77bd97ad8956f7/1557426093114-JT8BSV9UW8PFARW1W5J8/Copy+of+2020+Q1+Docs+Product+Improvements+%283%29.png MongoDB - Documentation UX Research - Final results with the latest version leveraging new in product on-boarding features Only a few responses at the moment (currently n = 4, as this version went live April 23, 2019), but so far most users have completed all of the steps in the tutorial and have marked more steps as “very easy”. https://www.elleshwer.com/product-design daily 0.75 2025-11-21 https://images.squarespace-cdn.com/content/v1/5bd742890b77bd97ad8956f7/1563548949924-5YFAW3R9T3F58F4AAKBF/cluster%2Bpic.jpg MongoDB - Dashboard Redesign Product Management, Product Design (& Collab w/ Research) Summer 2019 https://images.squarespace-cdn.com/content/v1/5bd742890b77bd97ad8956f7/1551630474282-1UJ6LHT91GQ2Y5Y2E1UU/GSwA+proj+cover.png MongoDB - MongoDB Documentation UX Research, Analytics & Product Design Spring 2019 https://images.squarespace-cdn.com/content/v1/5bd742890b77bd97ad8956f7/1548620173294-OB2510RB301G41ZJRU07/image-asset.jpeg MongoDB - Feature Integration Product Design Winter 2018 https://images.squarespace-cdn.com/content/v1/5bd742890b77bd97ad8956f7/1548619592515-4FPKMK9YG9V3IJE9RO8Q/mdb.png MongoDB https://www.elleshwer.com/mongodb-feature-integration daily 0.75 2019-11-08 https://images.squarespace-cdn.com/content/v1/5bd742890b77bd97ad8956f7/1554246738395-TZN2EF75ZYXIB2BMUJ77/Screen+Shot+2019-04-02+at+7.11.07+PM.png MongoDB - Feature Integration https://images.squarespace-cdn.com/content/v1/5bd742890b77bd97ad8956f7/1557429778534-TD45DNO9P58K3OT74LXP/Snapshots+-+Changes+to+be+made.png MongoDB - Feature Integration https://images.squarespace-cdn.com/content/v1/5bd742890b77bd97ad8956f7/1554245417887-0PZABYRJ03VNKUWAH68X/m2%253Am5%2Bprocess.jpg MongoDB - Feature Integration https://images.squarespace-cdn.com/content/v1/5bd742890b77bd97ad8956f7/1554246080933-VJ4YHXP2ZIPCULOF9QKS/m2%3Am5+workflows.jpg MongoDB - Feature Integration https://images.squarespace-cdn.com/content/v1/5bd742890b77bd97ad8956f7/1557429335403-LF183H873ORVX68Z28F2/Create+Cluster.png MongoDB - Feature Integration https://images.squarespace-cdn.com/content/v1/5bd742890b77bd97ad8956f7/1557429334364-1OYCC3R6QVNN7BKTNDZH/Cluster+Overview+-+current+customer.png MongoDB - Feature Integration https://images.squarespace-cdn.com/content/v1/5bd742890b77bd97ad8956f7/1557429337295-X848PIOHCXGIWWBIFJUW/Snapshots+-+Changes+to+be+made.png MongoDB - Feature Integration https://images.squarespace-cdn.com/content/v1/5bd742890b77bd97ad8956f7/1557429338359-CMVZ6WR07PH0OD62OTNF/Snapshots+-+CPS.png MongoDB - Feature Integration https://images.squarespace-cdn.com/content/v1/5bd742890b77bd97ad8956f7/1557429338015-2Q3TNRSSNM78TVKQZB36/Snapshots+-+CPS+Tooltip+PIT.png MongoDB - Feature Integration https://images.squarespace-cdn.com/content/v1/5bd742890b77bd97ad8956f7/1557429338195-BY526Q9432GO62MWFI6X/Snapshots+-+CPS+Tooltip+TSN.png MongoDB - Feature Integration https://images.squarespace-cdn.com/content/v1/5bd742890b77bd97ad8956f7/1557429337776-FLB1LOFQ8UL7BKRG9L4W/Snapshots+-+CPS+Download+Modal.png MongoDB - Feature Integration https://images.squarespace-cdn.com/content/v1/5bd742890b77bd97ad8956f7/1557429337295-EP1Z4XJRJO4ZHEOJJ0R4/restore+tab%402x.png MongoDB - Feature Integration https://images.squarespace-cdn.com/content/v1/5bd742890b77bd97ad8956f7/1557429336662-YV4O8CFDP5MWW97QW5MF/Policy+Editor+-+CPS+%5BOption+3%5D.png MongoDB - Feature Integration https://images.squarespace-cdn.com/content/v1/5bd742890b77bd97ad8956f7/1557429334664-1P5DU8B2LUH3DSZY4K0W/Continuous+Backup+Page.png MongoDB - Feature Integration https://images.squarespace-cdn.com/content/v1/5bd742890b77bd97ad8956f7/1557429334364-XLRV3STDQZCG1MHT3CLT/Continuous+Backup+Page+Copy.png MongoDB - Feature Integration https://images.squarespace-cdn.com/content/v1/5bd742890b77bd97ad8956f7/1557429337696-IWEXXN8ASH4K3IK94JFI/Snapshots+-+Continuous.png MongoDB - Feature Integration https://images.squarespace-cdn.com/content/v1/5bd742890b77bd97ad8956f7/1554245747523-7G2T4V2TRNDXRUNNDQDT/m2%3Am5+touchpoints.png MongoDB - Feature Integration https://images.squarespace-cdn.com/content/v1/5bd742890b77bd97ad8956f7/1554245723018-E1V9FAM77EP000D6GBOI/m2%253Am5%2Bresearch.jpg MongoDB - Feature Integration https://images.squarespace-cdn.com/content/v1/5bd742890b77bd97ad8956f7/1554246377990-VGGC8S6Y1CLL2HMSH9DN/Screen+Shot+2019-04-02+at+7.05.55+PM.png MongoDB - Feature Integration (Yes I admit, not the most beautiful) I use Google Docs to simply outline the user needs in a box and I ask people who are closer to our customer base to review the user journeys to validate I have captured all the edge cases possible. https://www.elleshwer.com/mongodb-dashboard-redesign daily 0.75 2020-08-09 https://images.squarespace-cdn.com/content/v1/5bd742890b77bd97ad8956f7/1581705030754-GF2CT9WUPSJDTU998FT5/Screen+Shot+2020-02-14+at+1.28.45+PM.png MongoDB - Dashboard Redesign The pros mentioned by participants centered primarily around this being a single screen view (in contrast with the original topology view that involved a lot of clicking to expand information) and a level of familiarity as it was the one those participants were currently using. The cons mentioned by participants centered heavily around each card taking up too much visual real estate, having too much information, and the general health of clusters not being clear from this view. https://images.squarespace-cdn.com/content/v1/5bd742890b77bd97ad8956f7/1581698388208-J5KMJAYA01D2KRG257I7/clustercard.png MongoDB - Dashboard Redesign https://images.squarespace-cdn.com/content/v1/5bd742890b77bd97ad8956f7/1581705001750-ILOW9HR5MM89SLCFMHAO/Screen+Shot+2020-02-14+at+1.28.09+PM.png MongoDB - Dashboard Redesign Participants highlighted that this view felt less cluttered and concise. More participants noticed the new features like (node shutdown and pinned cluster) and felt that the status + performance for the cluster is clear. The cons centered around there being no clear at a glance summary, ineffectual information (graphs, BI connector, node details) and the extra click to expand. https://images.squarespace-cdn.com/content/v1/5bd742890b77bd97ad8956f7/1581697774771-JHCMAZ5D4T3E67DGWX6K/screencapture-cloud-dev-mongodb-v2-56a656f2e4b02d9e48005684-2019-06-19-08_49_15.png MongoDB - Dashboard Redesign https://images.squarespace-cdn.com/content/v1/5bd742890b77bd97ad8956f7/1581697774580-QUJNV68TRL2Z6MY7MEAB/screencapture-ec2-34-205-127-155-compute-1-amazonaws-8080-v2-5ce6e264e00e894a4417df4a-2019-05-29-14_08_17.png MongoDB - Dashboard Redesign https://images.squarespace-cdn.com/content/v1/5bd742890b77bd97ad8956f7/1581705060171-FN3GRELO4VHXVJBUUBG9/Screen+Shot+2020-02-14+at+1.28.38+PM.png MongoDB - Dashboard Redesign Participants liked that this design was concise and lightweight. However, participants mentioned there was not enough information, no graphs & metrics, and the cards were not diagnosable. https://images.squarespace-cdn.com/content/v1/5bd742890b77bd97ad8956f7/1581705095097-OR3OHGPYUIKEU3FADFYD/Screen+Shot+2020-02-14+at+1.28.25+PM.png MongoDB - Dashboard Redesign Participants suggested that this design felt very similar to Apple. The pros they communicated that it felts concise, clean and felt like it had the right information. The cons participants communicated centered around there being no information on collapsed clusters, the glance-ability felt poor and they would have to drill down for more information. https://www.elleshwer.com/github daily 0.75 2025-11-21 https://images.squarespace-cdn.com/content/v1/5bd742890b77bd97ad8956f7/032c558c-7868-4cf7-b49d-2d5ad4d39f25/Image+from+iOS+%281%29.jpg GitHub Presenting at GitHub Universe 2025.